JivoChat allows visitors to talk to you from within other popular apps. You won't fumble between multiple apps either – agents will conveniently receive all messages in the agents' app
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The Agent App is easy to use and will integrate instantly into daily tasks. The result? A more efficient team, less distraction and all the tools they need to provide exceptional customer support!
You won't miss important clients even when you're on the go
Our rating on September 2018 is:
We are proud to get better reviews than some of the other customer support apps, as of September 2018:
Chat is convenient for delicately accompanying customers on the website, and instant callbacks are perfect for actively completing transactions. Now, both of these technologies are combined into one solution.
Simple-to-use features help make your team even more productive
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JivoChat integrates with many popular services you already use
Websites around the globe use JivoChat to close more sales, both through their website and
Viber public accounts
So they can sell wherever their customers are
We wanted an efficient and economical way to directly reach our customers on our website – JivoChat has provided that and more! JivoChat has enabled us to create a more comfortable and confident experience for our users. Any questions, comments or concerns are handled directly and efficiently. Reservations are up and JivoChat has become an invaluable yet simple tool!
Steve Bernard, Managing Partner, supercheapcar.com
JivoChat has proven itself as a simple and very effective way to drive up user engagement, support customer service and increase sales. Implementing it is a two-minute job, but the benefits seem to continue growing forever. We’re delighted to recommend JivoChat to all our clients – we know they’ll love it just as much as us
Bouncy Castle Network, bouncycastlenetwork.com
When looking for an ideal solution we needed something that would be both effective and easy to use while have a reasonable price. After looking through a number of products we decided on Jivosite due to their intuitive interface and good product usability. For Comindware, JivoChat became critical in improving our Customer Experience
Artem Kulik, comindware.com
When we found Jivochat on Google, it was at a time OnlineNaira desperately needed to capture customer queries in real-time. As soon as we signed up, we were able to help more of our users and within 3 months, more people trusted our payment gateway and our takings had increased by around 30%. Today, we have 6 members of staff chatting at any one time and we hope to increase the use of Jivochat in a few months.
Kayode Adesiyan CEO, onlinenaira.com
Frankly speaking, after we started using the chat subscription form, it helped us to increase our customer base, compared to earlier stages. It's also very user friendly. Jivochat is actually a very useful plugin to enhance any online business.Thanks Jivochat!
Chandran Chan Director, Trucktaxonline.com
Very usefull for us, it creates a lot of leads while we are not online. Our customers appreciate the service to have a quick respond. We recommend this service to any type of company, small or big.
Sebastien Gregoire Sales Manager, StoreATV.com
Our business is huge on customer service and we depend on the best live chat in the industry to make that possible. We found Jivochat to be that software versus the many others we used prior to switching over to them.
Filip Boksa CEO, kingofmaids.com
WWe have been using Jivochat for a few years now, it works well for us because a lot of our clients have very specific questions or can't find what they were looking for on the website. I also like the fact that I can chat to clients on my phone as I'm on the move a lot.
Jan Fossgard Director, purleycollege.co.uk
JivoChat is the best Chat tool available in today's competitive market , it has helped us to increase in our sales and provide better customer support experience. It has many new features which helps us to customize as per our requirements.
Manit Nagrani CEO, indiacakes.com
Integrated easily to our websites, has proven to be very reliable, looks professional, gives our customers another line of communication as not everyone wants to pickup the phone. Handy being able to send attachments. Visibility of what the customer is viewing. Also love the fact you can now see previous chats when someone comes on.
Christopher Turner Director, flowstarvalveshop.com
We use JivoChat every day to provide real-time support to thousands of clients, and we encourage all of them to use it too. It's a simple and effective tool that promotes sales and user engagement, and is a fundamental part of our customer service.
Eddie Daniels Managing Director, bouncycastlenetwork.com
I have used many livechat providers and find Jivochat to be the best. The pro active chat invitation generates more leads for our business. The backend is easy to use and keeps archives of all chat history for easy reference. Good job guys, I will be long term customer!
Brayden David Hall Founder and Manager, Travelerrr.com
I tried different chats. Some of them were a waste of my money and time. Some were just ridiculous. Then I tried Jivochat. Lead capturing was great. I started getting new clients from my website. It was as amazing as the great price for Jivochat
Alex Price Real Estate Agent, alexprice.ca
We absolutely love Jivochat and have never looked back since we added it to our website. Not only is a livechat a great way to communicate with customers who may not want to call, it increases business, customers love it, and employees can take multiple chats at once whereas a call ties them down to one person. We have used other chat systems in the past and nothing beats Jivochat. It is fast, easy to use, and even has an app for it! It also sends you alerts and every chat log so you are able to keep an eye out on employees. They are constantly doing updates to make it even better. Thank you Jivochat for helping my business grow!
Evan McLemee General Manager, primelimo.com
We were looking for an effective chat module to add to our site, comparing prices, features, and ease of use, and Jivochat ‘seemed like a perfect’ fit. Setting up Jivochat was fast, and any questions I had were immediately answered by the Jivochat LiveChat Agent. We ran it on a free trial, but well before the trial ended we knew that Jivochat ‘was the perfect fit’.
Bob Warne Customer Solutions Expert, national1tracks.com
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