To change the language of the chat widget on your website, open the Jivo web app or any of our Desktop agent apps then go to Manage -> Channels -> Settings (under your website channel name).
Next, go to the Options menu.
“Chat Window Language” is the option where you can choose one of the 21 available ready-to-use languages which the chat box on your website may use. In addition, the Professional Edition you will allow you to “Edit” the text of the translations or add your own personal translation for any desired language.
List of the available languages:
Also, please check following settings:
1.The “Design” section -> Text.
2.The “Triggers” section. You should manually change the language for each trigger. Just press the “Edit” button to open the settings of each trigger and “Save” the changes after you’re done.