Interact with your customers in real time and increase your sales

A FREE communication tool for you to monitor and chat with your clients on your website, Facebook, Telegram and Viber.

incorrectly entered e-mail address Something went wrong, try again later

Yay! You just completed Step 1.
Now please check your email inbox, we sent you the installation instructions. GO, GO, GO!

How to install the chat code on Prestashop

Choose another article

Method 1: Installation with ftp access

You can connect JivoChat to your site through its source files, using an ftp-client.

Navigate to: Main Folder/Themes/Your site template/footer.tpl

Ps1

Open the footer.tpl file and paste the JivoChat code before the </body> tag.

Make sure to save the settings, and you’re done!

The JivoChat code is available in the JivoChat admin panel, in the Installation section: Sites -> Settings -> Installation.

You can also reach the JivoChat code through this direct link: https://admin.jivosite.com/widgets/installcode/

Ps2

Note: If you have some trouble after installation, try installing the JivoChat code in the header.tpl file as well, before the </head> tag, and save the settings.

Method 2: Installation using the Contentbox Module

Before you begin, you need to download the module from http://contentbox.org

Ps3

Then, go into your PrestaShop admin panel and navigate to the Modules section. Modules -> Add a new module.

Ps4

Choose the downloaded ContentBox file and click Upload this module.

Ps4-1

Find the uploaded ContentBox module in your list of modules, and click Install.

Ps5

Next, open the ContentBox module settings.

Click HTML -> Edit HTML source as pictured below, and then paste the JivoChat code into the field.

Make sure to save the settings by clicking «Update (Save)», and you’re done!

Ps6

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.