How to install the chat code on ModX

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Method 1: Installation using Chunks

Go into your site’s admin panel, then navigate to the Elements section.

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Next, Add a New Chunk with the following settings:

Name: JivoChat

Chunk code (html): The JivoChat code, available in the JivoChat admin panel, in the Installation section (Sites -> Settings -> Installation) or through this direct link: https://admin.jivosite.com/widgets/installcode/

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Once the code is added, make sure to click Save.

Then, navigate to the Templates section: Elements -> Templates.

Edit your template by pasting the JivoChat code before the </head> tag in the main code of your site. [[$jivoChat]]. And you’re done!

Note: For some versions of MODx, the JivoChat chunk call-up will be different.

Also, if you use multiple templates on your site, you need to install the JivoChat code on each template.

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Method 2: Installation directly in site templates

Go into your site’s admin panel, then navigate to the Elements section.

Open your site’s default template.

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Paste the JivoChat code into the main code of your site, before the </body> tag. That’s it. You’re done!

Note: If you use multiple templates on your site, you need to install the JivoChat code on each template.

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Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.