Interact with your customers in real time and increase your sales

A FREE communication tool for you to monitor and chat with your clients on your website, Facebook, Telegram and Viber.

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How to hide the chat on specific pages

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You can hide Jivochat on a specific page using the triggers settings.

Please open our web application.

Then click ‘Settings’ under your website’s name.

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Follow to the ‘Triggers’ and click on the button “Add action”.

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Please add the following action:

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Note that when you add a new action, all default conditions will be shown, please close some of them until you see the ones required for this action as shown on the screenshot

1.Put the name of the trigger in this field

2.Choose ‘ALL’ of the following conditions. This is an obligatory condition for this action.

3.Add obligatory condition ‘Presence of agents online”. Please note that you should create 2 different actions for online and offline mode.

4.Add the condition “URL of the current page”

5.Choose “=” and paste the full URL from the browser. If you have more than 1 page to hide widget please note that you should create separate actions for each page.

6.Choose the action “Hide the widget” from the list

7.Click on “save button”

Do not forget to check if your action is on.

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Everything is ready! The chat is hidden for the page.

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.