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How To: Install JivoChat on Joomla

Method 1: Installation using the Joomla Template Manager

Go into your site’s admin panel, then navigate to the Template Manager. Extensions -> Template Manager.

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Pick the template that is used by default on your site from the list of templates displayed (it will be indicated by a gold star).

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In the *Template Master Files* section, click *Edit main page template*.

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Now you should edit the main code of your site. Paste the JivoChat code before the </body> tag.

Make sure to save the settings, and you’re done!

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The JivoChat code is available in the JivoChat admin panel, in the Installation section: Sites -> Settings -> Installation.

You can also reach the JivoChat code through this direct link: https://admin.jivosite.com/widgets/installcode/

Method 2: Create a new module of Joomla

Go into your site’s admin panel, then navigate to your Profile. «Site» -> «My Profile».

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Navigate to the Editor: Basic Settings -> Editor.

Then, click the drop down menu and choose Editor – None. We recommend this option because some editors install JivoChat incorrectly.

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Next, go into the admin panel and navigate to the Module Manager. Extensions -> Module Manager.

Create a new module, selecting Custom HTML as the module type.

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Now, go to the settings of this new module and put the JivoChat code in the Custom Output field.

Select JivoChat’s position on your website using Module Assignment: On all pages. We recommend the footer position.

Make sure to save the settings, and you’re done!

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Method 3: Installation with ftp access

You can also connect JivoChat to your site through its source files, using an ftp-client.

Navigate to: Templates/Your default template/Index.php and open up the index.php file.

Copy the JivoChat code and paste it before the </body> tag in the main code of your site.

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After that, just save the settings, and you’re done!

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