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How To: Install JivoChat on WordPress

Method 1: Install the JivoChat WordPress plugin automatically

The easiest way to install JivoChat is by using WordPress' Search Plugins function. To do this, go to WordPress admin panel -> Plugins -> Add New.

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Select “Search Plugins” and type JivoChat. There are 2 plugins available from our company, choose the first one (called "JivoChat - a Live Chat for Your Site"). Click on “Install Now” and then activate it.

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On the left navigation menu click on “JivoChat,” fill in your login credentials, and click "Install JivoChat Now"

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You will see a "Congratulations! You have successfully installed JivoChat on your website" message when completed.

You can now install or launch the Agent’s App in order to receive chats if you haven't already done so.

Method 2: Install JivoChat via manual upload

To install JivoChat on your WordPress site, you can use our plugin, which is available in the admin panel of JivoChat, in the Installation section. Sites -> Settings -> Installation.

You can also access the plugin through this link: https://admin.jivosite.com/widgets/installcode/

Just click the WordPress Button, and save the plugin to your PC.

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Next, go into your site’s WordPress admin panel, and navigate to the Plugins section: Plugins -> Upload.

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Click Choose file and select the JivoChat plugin you just downloaded to your PC.

Upload the plugin by clicking Install now.

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You should now activate the uploaded plugin. To do so, click «Activate Plugin» right after installation or navigate to «Plugins» -> «Installed Plugins» and click Activate JivoChat plugin. And you’re done!

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Method 3: Install the JivoChat code in the footer file of your site

Go to your WordPress admin panel, and navigate to the Appearance section.
«Appearance» -> «Editor».

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Select the «footer.php» file and edit it.

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Install the JivoChat code before the </body> tag.

Make sure to save the settings by clicking Update File, and you’re done!

The JivoChat code is available in the JivoChat admin panel, in the Installation section:
Sites -> Settings -> Installation.

You can also reach the JivoChat code through this direct link: https://admin.jivosite.com/widgets/installcode/

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Method 4: Installation with ftp access

You can also connect JivoChat to your site through its source files, using an ftp-client.

Navigate to: wp-content/themes/Your template/footer.php.

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Next, click Edit to open and edit the footer.php file, and paste the JivoChat code before the </body> tag.

That’s it. You’re done!