All-in-one solution for customer service
Deliver omnichannel real-time service to your customers
14 days free trial — no strings attached
Greet your customers where they are
Bring all the contact channels to one location: live chat, social media, messengers, and phone calls. Engage with clients using their preferred channel
Resolve up to 80% of conversations automatically with AI Agent
JivoChat AI Agent can handle standard requests instantly, save hours of your team's work, and scale support without hiring new staff
More opportunities for your business
Choose additional features for the specifics of your sales
WhatsApp
Connect WhatsApp to JivoChat directly to sell products and services in your customer’s favorite messenger
Jivo Marketing
Manage your traffic and get more targeted leads with special marketing tools
AI assistant
Let the integrated OpenAI technology help your support team write faster and more diversely
Videocalls
Show your customers the benefits of your products and services via video right in the chat
Telephony Plus
Connect a single number, manage calls and monitor the quality of voice communications
AI Agent
Show your customers the benefits of your products and services via video right in the chat
Jivo Highlights
200k+
Businesses trust and use Jivo every day
14M+
chats per month
65k+
live operators communicate with customers using JivoChat daily
API for developers
Use the already developed code to embed the chat solution on your website or web app.
Streamline your support operations
JivoChat chatbots can be integrated with the websites, messengers and social media
Let chatbots respond to the frequently asked questions and allow your live operators focus on the complex customer needs
Bring all your contacts to a safe platform
Store personal data in JivoChat, not in your staff's phones
Secure access without sharing passwords
Avoid the risks of sharing credentials with staff. With JivoChat, your team can communicate with clients seamlessly—without ever needing to access your business accounts
Own your communication process
Monitor the communication quality by reviewing the saved dialogues
Keep complete ownership of your social and messenger accounts
It is easier to prevent client data leakage than to cover the damages after it takes place
Elevate your customer service
Analyze each funnel stage in real time
Monitor the work
of your live operators
of your live operators
Review the response time, working hours, and employee activity
for KPI analysis
for KPI analysis
Review the leads’ sources
Analyze where the inquiries come from and which channel
is the most effective
is the most effective
Quality of service
Consider your customers' feedback to maintain
a high level of service
a high level of service
Sales funnels
Find the weak spots at each stage of the pipeline and optimize the entire workflow to ensure the sales growth
We are trusted
Using JivoChat chatbot, 90% of requests are now resolved automatically, and deal conversion rate increased by 15%.
Head of Customer Service, Renaissance Life
websites around the world use JivoChat
Thanks to JivoChat, we can now easily contact our clients, and not disturb them with undesired calls.
Development Director, Peplos
With JivoChat, our operators now process more requests, since calls can only address one client’s need at a time, while with chats, the operators can communicate with up to 5 clients simultaneously.
CPO InDrive