JivoChat knowledge base

Help guides and Tutorials

How to install JivoChat on Unbounce pages

How to install JivoChat in Shoplazza

How to install JivoChat on Zyro

How to install JivoChat code in Thinkific

How to install JivoChat on Shoptet

How to install the chat code on Store Hippo

How to update the Telegram integration Token

How to remove unsubscribe email through JivoChat

How to change the notifications settings

How to use different profiles for different channels within JivoChat

How to set up Jivochat for a multilingual website

How to export chats from JivoChat

How to change design of chat on your website

How to change the language of the chat window on a website

How to set up your email signature in JivoChat

How to customize default widget texts

How to hide the widget on the website when the agents are offline

How to disable the JivoChat logo on the widget button

Setting up Video Calls in JivoChat

How to use the marketing statistics feature

How to configure the Service Quality Assessment

How to use the filters feature

How to update the WhatsApp integration token

How to export deals from JivoChat

Agent's application

Working in the agent application

How to restart JivoChat app in a more stable version

How to reset my JivoChat account password

How to add quick phrases to JivoChat

How to merge duplicated customers

How to use the Translator feature

How to set up triggers in JivoChat

How to hide the chat in specific days and times

How to make the chat pop up only once

How to setup proactive invitations with different text for different pages

How to make proactive invitations work perfectly

How to hide the chat on specific pages

Two-Factor Authentication

How to assign agents to channels

How to change the agent's settings

How to add a teammate

How to verify my email address in the JivoChat app

Team and employee roles at JivoChat

Integration with Yoolla

Integration with Y-clients

Integration with WireCRM

Integration with Slack

Integration with RetailCRM

Integration with RemOnline

API for developers

CRM integrations using API for developers

JivoChat Chat API

Telephony Plus module

Voice menu setting (IVR)

How to add credits, activate and configure the Callback feature

How to activate your phone number in JivoChat

Buying a phone number and configuring the Business Phone in JivoChat

How to delete a phone number added or connected to JivoChat

How to join JivoChat Affiliate Program

How to generate an invoice through the Affiliate Panel

How to use my commission to pay for a license?

How to access my affiliate account

How to recover your Affiliate Account password

How to find and use your referral link

WhatsApp Business

Migrate WhatsApp number to JivoChat

How to send voice message through WhatsApp Cloud API

How to initiate a WhatsApp chat with contact information

How to connect WhatsApp via JivoChat

How to add a profile picture to your WhatsApp Cloud API

How to add and use template messages using WhatsApp API

WhatsApp 3rd-party providers

How to open a ticket on Twilio

How to connect your own WhatsApp number to JivoChat with SendPulse provider

How to connect WhatsApp Business via Twilio

How to connect WhatsApp Business via Edna

Apple Business Chat

How to connect Apple Business Chat

How to use Rich Links

How to use the Time Picker

How to use the List Picker

Email in JivoChat

Receiving orders from website

WooCommerce - receiving orders from website

OpenCart - receiving orders from website

Wix - receiving orders from website

Webnode - receiving orders from website

Weebly - receiving orders from website

How to set Marketing Campaigns in JivoChat

Have questions?

Ask in the live chat, we are ready to help around the clock