We sped up the mail, made it modern. Receive e-mail messages directly to the JivoChat app and answer them quickly and conveniently.Connect now
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Emails will be sent to the JivoChat app along with chats and messages from social networks.
Once it's all functioning, agents will no longer need to switch between the e-mail box and the agent's app. It will all be in one place and the response time should improve dramatically.
On Jivo, emails come in a single stream with chats – there is no chance to miss an important letter.
You may choose the agents who will be responsible for emails and chats.
If you do not want to forward all messages, forward to Jivo only the necessary ones. For example, the ones to "email@example.com" or "firstname.lastname@example.org"
Your operator will be online as usual and a Email will come in.
You just have to accept the conversation and reply. As easy as chats are, your emails won't be waiting for responses anymore. Be welcome to inbox zero world!