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Use Jivo features to work
with clients in WhatsApp

Connect WhatsApp to JivoChat directly to sell ​​products and services
in your customer’s favorite messenger
Direct integration
With the integration of Jivo and WhatsApp Cloud API you connect the WhatsApp channel without intermediaries and pay for the traffic directly to Meta. The first 1,000 incoming chat sessions per month are free
Support for voice messages
Support the customers who prefer to communicate by voice. Use the familiar way of recording, sending and listening. Recorded voice messages are stored in the Jivo chat archive for as long as your account exists.
User-friendly interface with response templates
Use the ability to be the first to start a chat with the customer through approved Fb templates (including variable templates). Pricing depends on the country.
Chat bots to stay in touch 24/7
The chat bot instantly responds during off-hours and peak load hours. Provides on-call information, identifies needs and fixes the contact details to pass a customer to the agent
Build a flawless support
service in WhatsApp with Jivo
Сonfigure bots for WhatsApp, use quick replies, send WhatsApp template messages, answer questions from
other messengers through one all-inclusive JivoChat app
Handle customer requests faster
The client clicks on a button on the site or writes a message in WhatsApp using the phone number that you put on the site or in social networks. All messages will appear in the JivoChat app and agents can work with them immediately.
Work as a team
The agent can always invite team mates who have the information the client needs
Monitor the agents’ work
Now you know exactly how your team works. Track the response speed, the number of chats missed, the agents’ workload and much more
Secure data storage
Communication with clients takes place not in the staff's phones, but in the JivoChat app. Accordingly, all data is stored in the company's account. If an employee quits, they will not be able to access customer messages and contacts
Check details and increase sales
If the agent needs to clarify the details of the order, send documents, or show photos of the product, he can send a WhatsApp message right from the JivoChat app.
Single number for WhatsApp and other channels
There is too much spam coming from unfamiliar numbers. A single number in all channels is better remembered, inspires confidence and increases customer loyalty to your messages and calls
Connect your WhatsApp
to JivoChat
$25 per month if billed annually