What Do The Check Marks Mean on WhatsApp

updated June 20, 2024
Reading time3 minutes
Jaqueline Corradi
Jaqueline Corradi
Content Manager

What do the check marks mean on WhatsApp? That's a common question users from this platform ask themselves. The check marks are used as a read receipt, so you can know if someone received a message, and read it.

But, what does each color and quantity of check mark symbolize? Check out the article to learn everything you need.

WhatsApp Check Marks Meaning

You must have realized that WhatsApp uses check marks in different colors and numbers. Understanding what they mean is very useful if you need confirmation that the recipient has read a message, or at least that it was delivered correctly.

One Grey Check Mark

WhatsApp grey check mark

The one grey check mark means you successfully sent the message, however it didn't get to the recipient yet. Therefore, you know the delivery process on your end doesn't have any problem, such as a failure due to a bad internet connection.

Two Grey Check Marks

Two grey check marks on WhatsApp

When you see the two grey check marks, this means the message was delivered to the recipient, but the person hasn't read it yet.

However, it's important to note that if the recipient disabled the read receipts, the two grey check marks will continue appearing even when they read the message. In a group chat, this symbol only appears when all the recipients receive the message on their cell phones.

Two Blue Check Marks

Two blue check marks

The two blue check marks confirm that the recipient not only received the message you sent but also read it. That's something many people don't like, though, because they don't want people to know they received a message and didn't reply right away.

That's why, WhatsApp allows its users to disable the read receipts, so nobody will be able to tell if you read the WhatsApp messages you get. The exception is when you are on WhatsApp groups, where the two blue check marks will appear when everyone in the group has read a message.

How to Disable Read Receipts

Now that you have an answer to the question "what do check marks mean on WhatsApp?" if you want to disable the read receipts it's very simple. It just takes a few steps:

1 - Open WhatsApp;

2 - Click on "Settings";

WhatsApp settings icon

3 - Go to "Privacy";

WhatsApp settings menu

4 - Click on "Last Seen & Online";

Privacy menu on WhatsApp

5 - Choose the option "Nobody" to deactivate the read receipts.

Last seen & online menu on WhatsApp

Discover JivoChat Solution for WhatsApp

Do you use WhatsApp for business? JivoChat can help you boost your presence through this messaging app to nurture client relationships and increase sales. You can use JivoChat to create campaigns enriched with customer data, present offers to specific audience segments, and keep your customers updated on the latest news about your products and services.

JivoChat software interface on desktop and mobile

You can keep track of all WhatsApp interactions through the JivoChat app, so you won't miss any important notifications. You will also be able to create customer profiles with their previous interaction history, contact details, and agents' comments.

Learn WhatsApp Marketing Strategies

After understanding what check marks mean on WhatsApp, what about exploring the numerous possibilities of WhatsApp marketinFg and promote a brand through this platform? You can engage with your customers and lead, nurture the relationship with them, and even make sales on WhatsApp.

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