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How to apply a promo code or discount coupon

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If you are a lucky person who won a promo code or discount coupon to use in Jivo, please follow the steps below to take advantage of the prize you got.

Promo code

Promo codes are used exclusively in the creation of new accounts in JivoChat. If you have a promo code in hands and want to activate your new account with the benefits from the code, please follow the steps below.

1. Access the Jivo web app or click “Sign up free” in the top menu of our website and then click the “I have a promo code” text.

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2. Now simply typy your promo code in the indicated field and press “Apply”.

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3. Done! If everything worked well, you’ll notice a text right above the “Next” button mentioning the bonus that you’ll receive after creating the account.

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Now all you need to do is finish your registration and the bonus will be automatically applied to your new Jivo account.

Discount code

Discount codes are used to apply discounts on the value of Jivo Pro licenses during the purchase. If you have a discount code in hands and wants to use it during the checkout of Jivo Pro licenses, please follow the steps below.

1. Access the Jivo web app or click “Enter” in the top menu of our website and after accessing an open invoice or creating a new invoice from the “Pro Version” menu of our app, click the “Activate a coupon code” button.

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2. Now simply type your discount coupon code in the indicated field and press “Activate code”.

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3. Done! If everything worked well, you’ll notice a description of the applied discount right below the total invoice value.

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Click the “Checkout” button to proceed with the license purchase and enjoy your Jivo Pro license.

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.