How to update the Telegram integration Token

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If you are facing erros to send or receive messages in JivoChat with the Telegram integration, you will probably need to update this integration’s Token. You will learn how to do this by folllowing this article.

Please follow the step by step below:

1- Login to your Telegram account.

2- Look the search bar for “botfather”

3 - Type /mybots inside the chat window

4 - Select the bot connected to Jivochat

5 - Copy the Token that will be showed in the screen

6 - Log into your Jivochat account, go to Manage > Channels > Telegram channel settings (next to the channel name)

7 - Paste the Token you got in the Telegram app in the “Update Token” field, as shown in the image below:


That’s it! Now the integration Token between JivoChat and Telegram is updated!

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.