16 Confirmation Email Templates

updated May 17, 2023
Reading time8 minutes
Jaqueline Corradi
Jaqueline Corradi
Content Manager

Having confirmation email templates can be very useful so you know what to write to your target audience to reassure them that a specific situation happened. For example, you can send a confirmation email to confirm that someone has just subscribed to your newsletter, or that a purchase has been made.

There are different types of confirmation emails, which were developed for different contexts. All of them have the purpose to enhance communication with your customers and leads. Those emails are important and should be part of your marketing plan. You can send them automatically, setting up them to be sent right after the customer takes a determined action. 

Personalize the email by using the person's name. Remember to use your brand's tone of voice and maintain the email aligned with the company's visual identity too. Check out the article to know more about it. 

What Is a Confirmation Email?

A confirmation email is an email that is sent after the customer took a specific action. It is used to confirm that the action was successful, and also to explain what are the next steps that the person should follow. 

A confirmation email is often sent to confirm a purchase or a subscription. Besides confirming the action, this type of email can include other information like when the product is going to be delivered, and telling the payment was made. 

You can enjoy the opportunity of talking with the customer to include a coupon discount, for example, in the confirmation email. This way, you are encouraging the customer to buy once more in your store. 

Types of Confirmation Emails

In the image it's written "Contact"

Different from what many people may think, confirmation emails don't serve only to confirm purchases. On the contrary, they are sent in several situations and must be written considering what you need to communicate with your target audience, their characteristics, and your brand's identity.  

Order Confirmation Email

The order confirmation email is the one sent to tell a customer their purchase was concluded. You can use this email to tell when the product will be delivered, confirm the payment, detail the product order, and explain how to track the package. 

The order confirmation email has a high opening rate. Customers value receiving them because it makes them sure that everything went right with the order they made. It conveys trust and credibility as well.

Booking Confirmation Email

The booking confirmation email is sent, for example, when you make a restaurant reservation online or when you book a hotel room. It reassures that the booking was successfully completed, and the customer doesn't have to worry about it. 

This type of confirmation email should contain the booking details, such as the place, day, and time of the reservation. 

Registration Confirmation Email

The reservation confirmation email is sent when someone subscribes to a newsletter or creates an account on a website, for example. It has the purpose of reassuring the person that now they will receive the newsletter or that an account was created.

Feedback Confirmation Email

If you ask the customer to leave feedback about a product or service after they give the feedback, it's important to send an email that confirms their message was received and thank them for sending it. That's the feedback confirmation email. 

Confirmation Email Subject Lines

1 - (Customer's name), here is your confirmation.

2 - (Customer's name) booking confirmation

3 - (Customer's name) you have subscribed to (newsletter's name)

4 - (Customer's name) order (number of the order) confirmed

5 - Check your confirmation details

6 - It's official (customer's name)

7 - Purchase completed

8 - (Customer's name), check your confirmation order

9 - Important confirmation email (customer's name)

10 - Here is your order confirmation

11 - (Customer's name), your account has been created

12 - Your account is up and running!

13 - Thank you for subscribing

14 - Account confirmation email

15 - Great news! We've got your order!

16 - Welcome! Thank you for signing up

Confirmation Email Templates

The image shows an envelope

Order Confirmation Email Templates

Template 1

Hey (customer's name)

Thank you for your purchase! Your order (number of the order)  will be delivered on (delivery date). We will send you an email as soon as your package is on its way.

Thank you for your purchase,

Best Regards,

(Company's name)

Template 2

Thanks for your purchase, (customer's name)!

Your order is being processed and should be delivered within (days for delivery). We hope you enjoy your products. It would be great to hear from you once you receive your items.

Kind Regards,

The (company's name) sales team

Template 3

Hi (customer's name)

Thank you for shopping at (company's name). Your order is being picked up and packed as we speak. We will send you another email with delivery and tracking details as soon as it’s out for delivery.

In the meantime, you can look at our latest selection of products and enjoy a 10% discount by clicking here. We also have an in-depth guide for you to read on our website that compliments your purchase perfectly — click here to read it.

Warm regards,

(Your name)

Template 4

Hey (customer's name),

Just a quick message to let you know that your order has shipped today.

It should arrive by (insert date), and you can track the process with the tracking link, which is available for you to view in the my-orders section of your account. Once again, thank you for shopping with us.

Kind regards, 

(Your name)

Template 5

Hi (customer's name)

Thank you for shopping with (company's name)! We are preparing your order to be shipped and we will notify you when it is sent. Visit our website to view your order. 

If you have any questions, reply to this email or send an email to (put email address). 

Kind regards, 

(Your name)

Booking Confirmation Email Templates

Template 6

Hi (customer's name),

We are pleased to inform you that your booking (booking id) is confirmed.

Your check-in : (date-time)

Your checkout : (date-time)

Reservation details: (insert room type, number of people, and price)

Kind regards,

(Hotel manager's name)

Template 7

Hi (customer's name),

You have a table booked at (restaurant's name) for (number of people) on (date and time). We will be happy to see you. Thank you for choosing us.

Reply to this email If you have any questions.

Warm regards,

(Restaurant manager name)

Template 8

Hi (Customer's name),

You have just booked a guided tour at (name of the place) for (number of people) on (date and time). Please arrive ten minutes before the hour scheduled. We hope you enjoy your visit!

Show this email at our souvenir store and get a 10% discount. 

Kind regards

(Your name)

Template 9

Hello (customer's name),

Thank you for making a reservation.

We are expecting you on (date and time). We look forward to your visit and hope we will be enjoying your meal experience at (restaurant's name).

See you soon,

Warm regards

(Restaurante manager's name)

Template 10

Hi (customer's name),

Your booking at (name of the place)  is confirmed. Check out the details below:

(Insert booking details)

You can print or download your tickets by clicking here.

To change anything with your booking, or if you have any questions, then contact us here.

Below is a guide to (destination, airport, concert).

(Insert the link)

Thank you for booking with us, and enjoy your (stay, holiday, concert).

Warm regards

(Your name)

Registration Confirmation Email Templates

Template 11

Hi (customer's name)

Thank you for signing up to (name of the website/platform/project). We are happy to welcome you! Now that you have completed your registration the next steps are:

(Explain what the person should do)

Send an email to (insert email address) if you have any questions. We will be glad to help you.


(Your name)

Template 12

Hi (customer's name)

Thank you for signing up for (website name).

To get started, please click on the button below to confirm your email address. It will only take a couple of seconds.

If you didn‘t submit your email address to join our subscriber list, just ignore this email.

Kind Regards,

(Your name)

Template 13

Hey (customer's name),

Congratulations, you’re officially a signed-up member of (project/website name)

Thank you, we appreciate your support! You can access your account here. You will receive another email with your login details in a couple of minutes.

For more information about the program, click here.

For support, Click here.

Talk soon,

(Your name)

Template 14 

Hello (customer's name),

Thank you for joining (website/project name). Your account was created successfully. Click here to access your account.

If you experience any issues logging into your account, reach out to us at (email address).

Best regards,

(Your name)

Template 15

Hi (customer's name), 

Thank you for completing your registration with (website/project name). Your account is activated and you are officially a part of the (name of the website/project) family.


Warm Regards,

(Your name)

Feedback Confirmation Email Template

Template 16

Hi (customer's name)

Thank you for sending us your feedback about the (product or service name). Your opinion is fundamental so we can keep improving. We are going to read it carefully and get back to you soon.

Best regards,

(Your name)

Choose the Best Confirmation Email Templates

Select the best confirmation email templates according to your company's needs and adapt them to keep the brand's tone of voice. To simplify the sending process, the best is to count on an email marketing platform, which enables you to schedule the email based on the action the customer takes.

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