Taking business communication courses can help you reach your professional goals much faster. Knowing how to communicate efficiently at the workplace, with your co-workers, bosses, and customers, is essential for good performance.
When you communicate well, you avoid mistakes caused by being misunderstood. Besides, it is easier to share your ideas and convince people of your point of view. It's a fundamental skill for any great leader, and a powerful tool to inspire and motivate your team members.
7 Best Business Communication Courses
1. The Complete Communication Skills Masterclass
With the Complete Communication Skills Masterclass, you will learn how to communicate confidently in all business and personal situations. This course will teach you how to communicate in an understandable manner and influence people.
The course also explains how to master every communication opportunity and change lives by communicating professionally. It covers a wide range of communication needs and scenarios, from how to communicate during a job interview to pitching investors, asking for a raise, speaking one-on-one, or to large groups.
Workload: 36.5 hours
Certificate: Yes
Main topics:
- Customer communication skills
- Assertive and persuasive communication
- Communication fundamentals
- Business communication skills for job interviews
- Workplace communication
- Listening skills
- Body language in the workplace
- Storytelling
- Advanced persuasion and influence techniques
2.Business Writing and Grammar
Good business communication also includes writing well and with perfect grammar, and that's what you will learn in the course Business Writing and Grammar. It aims to teach you how to write like an experienced professional, with clear and confident communication.
The course explains how to express your ideas clearly, get your ideas heard, develop impactful presentation skills, and impress managers and co-workers. You will learn complete business grammar and business English, and how to write persuasive emails.
Workload: 18 hours
Certificate: Yes
Main topics:
- Basic English grammar
- Fixing word choice errors
- Verb tenses in English
- Removing weak-sounding words
- AI to enhance your writing
- Broadening your English vocabulary
- Email communication
- Proofreading
- Business report writing
- Business proposal writing
- Storytelling
- Active listening
- Presentation skills
3. Workplace Communication
The Workplace Communication course was developed to enable students to speak up in meetings with confidence and authority. It teaches you how to express your opinions with clarity and ease.
You will learn how to hide nervousness when speaking at meetings, prepare in advance to speak up, and make sure people can hear and understand you.
Workload: 34.5 hours
Certificate: Yes
Main topics:
- Speaking with ease and authority
- Assertive, persuasive communication
- Business communication skills
- Listening skills
- Storytelling
- Use PowerPoint for business communication
- Team Presentations
- The psychology of influence and persuasion
4. Effective Communication in the Workplace
The course Effective Communication in the Workplace will teach you basic communication methods and patterns, like using your voice to control the conversation. You will see how to become a valuable and comprehensive conversational partner for others and how to limit the potential for conflict.
It covers the critical communication foundation on which a professional image is built. You will learn how to build a solid, unshakable foundation so you can easily command more attention and respect when delivering a critical message.
Workload: 3 hours
Certificate: Yes
Main topics:
- Three principles in any relationship
- Staying focused in communication situations
- Speaking with more power
- Mastering new verbal patterns
- Communicating like a leader
5. Business Communication Skills: Handling Clients and Customers
In the Business Communication Skills: Handling Clients and Customers course, you will understand how to build rapport with customers to create a relationship of trust. It shows how to provide excellent customer service to ensure customer satisfaction and loyalty.
You will also understand how to use active listening to understand customer needs, improve your soft skills and advance your career, and manage challenging customers.
Workload: 3 hours
Certificate: Yes
Main topics:
- Customer service matters
- Managing customer expectations
- The power of word-of-mouth marketing
- Managing challenging customers
- Managing customer expectations
- Improving time management and productivity in customer service
6. Communication, Leadership and Management - 3 in 1 Masterclass
The Communication, Leadership, and Management course explains the power of storytelling to tap into human emotions, so your message has more impact and retention. You will understand more about the "hero quest" pattern in storytelling and how you should make the audience the hero of your story.
This business communication course also shows the importance of writing with clear action words, and how to build relationships in small teams by being vulnerable & authentic. Besides, you will learn how to boost your leadership with mindfulness, time management, success mindset and emotional Intelligence.
Workload: 59 hours
Certificate: Yes
Main topics:
- How to communicate effectively on social media platforms
- Verbal communication in various contexts
- Academic theories of communication
- Technology and trends in communication
- Dynamics of disagreement
- Communication styles across cultures
- Leadership skills
7. Communication Fundamentals
Communication Fundamentals is one of the best communication courses available on Udemy. It talks about how to communicate effectively, use the communication process, and how to recognize which communication channel is appropriate for each style of personality.
You'll also learn about the power of persuasion, how to utilize multiple persuasion styles, how to work and manage virtual teams, and how to communicate cross-culturally.
Workload: 1.5 hours
Certificate: Yes
Main topics:
- The process of communication
- Communication styles
- Management and communication under pressure
- Cross-cultural communication
