Start receiving Instagram direct messages in Jivo app! Now you can integrate Jivo with your Instagram account.
Requirements for the integration:
Once you have everything above completed you can continue on connecting the account with Jivo.
Start with opening Jivo app and go to “Manage” > “Channels”:
Select “Instagram”, then press “Add Instagram” button:
Log into your Facebook account and select the Instagram account you want to connect:
Before testing the integration make sure the option “Allow access to messages” is activated in your Instagram mobile app (“Settings” > “Privacy” > “Messages”).
That’s all. Your Instagram account is connected to Jivo and you will be receiving all direct messages as incoming chats in your Inbox. Also, we will notify you when someone posts a story mentioning your Instagram account or someone replies to one of your stories.