Bitrix - receiving orders from website

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If your e-store has a form for accepting orders from the website, you can configure it so that orders will arrive in the Jivo app. It will take not more than a couple of minutes. After that you or your teammates will be able to instantly start processing the order and provide customers with the highest level of service.

Here’s how to enable Jivo integration with the order placement form in Bitrix:

1. In your Bitrix admin panel go to “Settings” (in the header) > Product settings > Modules > Online store.



2. Enter Jivo order processing email in the Sales team email field. Please, note that you can put several email addresses in the block, separated with a comma.


If you are unable to make these settings due to a different interface appearance, please, contact specialists who configured your CMS.

All set, now you are ready to receive orders from the form on your website directly in Jivo app.

We wish you a great day!

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.