Wix - receiving orders from website

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If your e-store has a form for accepting orders from the website, you can configure it so that orders will arrive in the Jivo app. It will take not more than a couple of minutes. After that you or your teammates will be able to instantly start processing the order and provide customers with the highest level of service.

Here’s how to enable Jivo integration with the order placement form in Wix:

Since Wix doesn’t make it possible to specify additional address to receive order notifications we’ll need to set up e-mail forwarding in your mailbox. Here’re articles on how to do it in your email client:

1. Gmail

2. Yahoo

3. Outlook

When doing this setting create a rule to only forward emails that include key-words from Wix order notifications, i.e. “Order”, “Application”, “New client”, etc. You can define them based on foregoing order notifications.

All set, now you are ready to receive orders from the form on your website directly in Jivo app.

We wish you a great day!

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.