Shopify - receiving orders from website

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If your e-store has a form for accepting orders from the website, you can configure it so that orders will arrive in the Jivo app. It will take not more than a couple of minutes. After that you or your teammates will be able to instantly start processing the order and provide customers with the highest level of service.

Here’s how to enable Jivo integration with the order placement form in Shopify:

1. In your Shopify control panel go to “Settings” > “Notifications”.


2. Look for “Staff order notifications” section and click “Add recipient”.


3. Enter Jivo order processing email in “Email address” field in the opened popup.


All set, now you are ready to receive orders from the form on your website directly in Jivo app.

We wish you a great day!

Do you still have any questions? Our support team will be more than happy to help you 24x7 in the chat on our site.